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Meet the Team

Executive Leadership

Ron Helmer-2
President/CEO

Ron Helmer

Ron has a distinguished 22-year career in the U.S. Navy and experience in the technology industry.

Ron Helmer brings over 20 years of diverse experience to his role as Synetic's Chief Executive Officer. Originally from Oregon, Ron served in the US Navy, excelling in engineering, global transportation, and intelligence roles. Following his Navy service, Ron transitioned to the private sector, specializing in the sale of technology managed services and staff augmentation. In May 2004, Ron's passion for entrepreneurship led him to Synetic Technologies, where he assumed a pivotal role in steering the company towards success. His extensive background, ranging from military intelligence to technology entrepreneurship, uniquely positions Ron to drive Synetic's growth. Outside the boardroom, Ron indulges his lifelong affinity for speed, whether racing in open road races or conquering circuit tracks. Despite his fast-paced professional life, he finds joy in spending cherished moments with his wife and three daughters, creating a balanced and fulfilling life.

Todd Leach
CCO

Todd Leach

Todd has 20+ years of delivering best-in-class customer experiences and growth.

Todd has 20+ years of delivering best-in-class customer experiences and growth. Originally from Kansas City, Missouri, Todd graduated from Northwestern before attending Bellevue University for his MBA. Todd has driven revenue and client retention at Fortune 1000 and 500 companies, including DST, Cerner, H&R Block and Service Management Group (SMG). In his current role as Chief Commercial Officer, Todd is responsible for overseeing and managing Synetic’s commercial strategy and operations. When he’s not actively helping clients with their IT asset needs, you can find Todd on the running trails or singing “Yellow Submarine” in his car with his granddaughter.

Alex Dack-1
CFO

Alex Dack

Born and raised in Overland Park, KS, Alex Dack serves as the Chief Financial Officer at Synetic.

Born and raised in Overland Park, KS, Alex Dack serves as the Chief Financial Officer at Synetic. With a background deeply rooted in financial management and leadership, Alex has navigated high-growth entities across diverse industries, including systems integration, distribution, CPG, and marketing/advertising. Alex assumes the crucial responsibility of overseeing the company's financial landscape, where he works closely with employees daily, striving for continuous improvement in client service. Outside the world of finance, Alex cherishes moments with his wife and two daughters. He enjoys spending his spare time immersed in nature, literature, quality family moments, and in his own words, aims to "stay out of trouble with my wife."

Client Success

Josh
Director of Client Success

Josh Cowan

Originally from the Kansas City area, Josh Cowan serves as the Director of Client Success at Synetic.

Josh brings over 13 years of expertise as a Customer Success professional in the Restaurant, Retail, Healthcare, and Financial sectors. Known for his consultative approach and desire to build solutions for clients and team members, Josh leads efforts to enhance client relationships by fostering retention and driving robust growth initiatives. He leverages his experience to deliver data-driven recommendations to help clients optimize the value of their end-of-life assets and maintain the highest data security standards. Outside of work, Josh enjoys coaching soccer, teaching his kids how to cook, and enjoying coffee while spending time with his family.

Shawn Bennett
Client Success Manager

Shawn Bennett

Shawn Bennett brings 15 years of IT industry experience to his role as Client Success Manager at Synetic.

He serves as the primary point of contact between clients and the company, conducting business partnership reviews, drafting service agreements, and ensuring the company exceeds our client’s service expectations. Shawn holds various industry certifications, including AWS Technical Professional and Business Professional, KnowBe4 Internet Security, Computer Security & Data Protection, and HubSpot Academy Frictionless Sales. Outside of work, Shawn enjoys spending time with his family at the parks, hiking in the woods, and traveling whenever possible.

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Client Success Manager

Kris Korinek

Kris Korinek brings a remarkable 30 years of IT experience to Synetic.

Kris started his career with Gateway 2000 in 1993 and spent 24 years at Tyson Foods, Inc., where he managed and led various end-user support teams, projects, mergers, and divestitures for the last 17 years. Transitioning to Synetic Technologies in the Spring of 2021 to pursue a career in IT Asset Disposition (ITAD), Kris relies on building trust, fostering relationships, and delivering exceptional customer service to clients. When he’s not working, Kris enjoys spending time with his wife of 22 years and their two children and cheering on his beloved Nebraska Cornhuskers.

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Client Success Manager

Phillip Stark

Phillip Stark brings over two decades of customer success know-how to his role as Client Success Manager.

With 17 years spent perfecting exceptional client experiences, Phillip is the go-to person for overseeing and managing customer programs, ensuring top-notch data security standards. Armed with a knack for service-oriented project management, Phillip thrives on tackling challenges and finding solutions that make clients happy. His commitment to delivering exceptional service is clear in his impressive track record of building strong connections with clients. Beyond the world of client service, Phillip is a dedicated parent to his three children. Embracing the joys of parenthood, you can often catch him enthusiastically chasing his kids around the yard and diving into playful activities. This blend of professional excellence and personal fulfillment showcases Phillip's down-to-earth approach to both work and life.

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Client Success Manager

Oren Gamble

A Kansas City native, Oren Gamble brings 6 years of IT Asset Management experience.

He specializes in Hardware Asset Management, touching each point in the full asset lifecycle. In his current role as Sr. Account Coordinator, Oren serves as a liaison between clients and the recovery team, coordinating asset pickups and managing logistics to meet customer needs. Oren’s experience as a former Synetic client gives him a unique perspective to our client’s needs, and he enjoys collaborating with clients to craft tailored solutions that exceed their expectations. In his spare time, he enjoys hanging out with his three sons, baking, reading, and spending time outdoors with his dog or brewing his own beer, which he’s been doing since 2011.

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Account Coordinator

Nathan Wakefield

Kansas City native Nathan Wakefield brings over 8 years of experience in account and project management to his role as Account Coordinator at Synetic.

Prior to joining our team, Nathan's passion for exploring new places led him to Chicago, IL, where he served as a Business Development Manager before returning to his hometown and joining Synetic in January 2022. In his current role, Nathan oversees National and International projects for Synetic, ranging from California to New York to the UK to Japan. With additional sales experience in the Medicare industry and a background in retail, Nathan is dedicated to ensuring projects are executed flawlessly and with the highest levels of customer satisfaction. Outside of work, he finds joy in activities like golf, tennis, basketball, video games, and spending quality time with loved ones.

Operations

Jeff Brooks
VP of Business Operations

Jeff Brooks

Jeff Brooks has dedicated his professional career to developing people and managing processes at Synetic.

Originally from St. Joseph, MO, Jeff graduated from Missouri Western State University, where he obtained his degree in Business Management. In his current role as Vice President, Business Operations, he provides strategic leadership by overseeing the downstream sales team and reporting analysts and managing product scheduling through production processes. When he’s not actively providing support for the team, you’ll find Jeff indulging in his passions for audio engineering, woodworking, cooking, and spending time with his family.

Scott Thompson
Director of Production

Scott Thompson

Prior to joining Synetic as the Director of Production, Scott Thompson was a Synetic client.

With an extensive background in Telecom, Scott has spent the past 10+ years as a Reverse Logistics Manager, maximizing investment recovery value for obsolete network assets and fostering sustainable relationships with R2-certified partners to optimize resell values. Scott also prioritized corporate social responsibilities and zero landfill objectives throughout his tenure. Scott Thompson's EPA sustainability efforts won Sprint the Sustainable Material Management Electronics Challenge Award, achieving the highest "Gold Tier" recognition for five of six years from 2014 through 2019. His Reverse Logistics team's data collection made Sprint the exclusive wireless carrier to receive this accolade, showcasing exceptional leadership and innovation in electronics life-cycle sustainability. Scott and his family are passionate Oklahoma Sooner fans outside the professional arena, holding football season tickets for nearly 25 years. Family holds a significant place in Scott's heart, particularly emphasizing spending quality time with his grandchildren.

Pill Serrone
Director of Operations

Phil Serrone

With a diverse background spanning contracting and the IT industry, Kansas City native Phillip Serrone brings over two decades of expertise to his role as Director of Operations at Synetic.

Starting in electrical contracting, Phillip's journey evolved from a warehouse position to Project Manager over ten years. Seeking new challenges, Phillip seamlessly transitioned into the IT sector, joining Apple as an Apple Certified Mac Technician. Over nearly five years, he played a crucial role in expanding Apple's footprint nationwide, contributing to the opening of new stores. The culture of innovation and commitment at Apple fueled Phillip's dedication to project success. After meeting a Synetic employee who was seeking help with AirPods, Phillip was recruited to join Synetic’s team to establish and develop the Apple Tech Center. Now the Director of Operations, he leads and drives operational success, overseeing team management, recovery, account coordination, project and vendor management, logistics, and facility operations. He is energized by technology's evolution and champions efforts to minimize its environmental impact, keeping technology out of landfills. A devoted father of three, Phillip enjoys time with family and cheering his kids on while attending their activities.

Matt Hefner
Director of Client Services

Matt Hefner

Matt Hefner, Director, Client Services at Synetic, brings over a decade of technology expertise marked by a passion for finding solutions and enhancing efficiency.

In his current role, he manages Apple-related services, directs company-wide repairs, and leads the professional services and device deployment divisions. Certified as an Apple Technician and Jamf Technician, Matt's commitment aligns with Synetic's high standards. Drawn by the opportunity to provide unique support in evolving technology, Matt enjoys the challenge of learning new things. In his spare time, Matt enjoys walks with his family, coffee on the porch, and has a profound love of soccer.

Joe Smysor
Director of Google Services

Joe Smysor

Joe Smysor, a Google Cloud Professional Administrator, serves as Director of Google Services at Synetic.

Joe Smysor, a Google Cloud Professional Administrator, serves as Director of Google Services at Synetic. Bringing over 15 years of technology experience, he supports K12 institutions and non-profit clients. Joe is an expert in executing Google Health and Security Audits, providing unmatched Google Premium Support, Managed Services, and related training. Driven by a passion for education inherited from his parents, Joe empowers educators and learners through technology. His expertise is recognized through his leadership of the 2023 Google for Education Product Training webinar series and his team's 2024 Google for Education Partner Training Leadership award. Outside of work, Joe enjoys spending time with his wife and two kids and hitting the golf course.

Dameon Knowles
Sales Operations Manager

Dameon Knowles

Dameon Knowles brings a decade of experience to his role as Sales Operations Manager at Synetic.

Dameon first joined Synetic as an Account Coordinator, supporting both national and international clients. Now Sales Operations Manager, he specializes in onboarding new clients, implementing business intelligence initiatives, and streamlining processes to enhance internal efficiencies and client experiences. Dameon is driven by working for an organization where integrity isn't just a principle but a daily practice, making each day at work meaningful and rewarding. When he’s not working, Dameon enjoys golf and spending time with family and friends.

Sales

Amy Bailey-2
Vice President of Sales, K-12

Amy Bailey

Amy brings 20+ years of transformative leadership in learning technology and digital infrastructure to her role as Vice President of Sales, K-12 Practice Leader.

Amy brings 20+ years of transformative leadership in learning technology and digital infrastructure to her role as Vice President of Sales, K-12 Practice Leader. Her visionary initiatives include achieving $1M in gross sales through a go-to-market vision and propelling an Edtech startup from zero to an $8M valuation within two years in the Google ecosystem. Amy, a CETL-certified professional, has been instrumental in advancing instructional technology in K-12 education, leading large-scale implementations and infrastructure upgrades. Outside of the office, Amy has a passion for outdoor activities and gardening.

Cary Smith
Vice President of Sales, Enterprise and K12 West

Cary Smith

Cary Smith, Vice President of Sales, Enterprise and K12 West at Synetic, is a seasoned IT Asset Disposition (ITAD) sales professional with a strong track record in customer satisfaction and maximizing ROI.

Cary Smith, Vice President of Sales, Enterprise and K12 West at Synetic, is a seasoned IT Asset Disposition (ITAD) sales professional with a strong track record in customer satisfaction and maximizing ROI. Specializing in addressing complex IT challenges, Cary excels in customer experience, project management, and asset recovery solutions. Collaborating with C-Level executives, he drives strategic initiatives for tailored solutions across diverse applications. Cary's expertise lies in developing new business opportunities, growing existing relationships, and delivering impactful outcomes. Outside of work, he enjoys the outdoors, learning new things, and spending quality time with family and friends.

Auston Curtis
Business Development Executive

Auston Curtis

Auston Curtis is Synetic’s seasoned Business Development Executive.

Auston is originally from Northern Michigan and prior to joining our team at Synetic Technologies, he played a key role at Cerner (Now Oracle Health), delivering consumer facing solutions in Population Health and driving new business development for CommunityWorks. Leveraging his International Business degree from Northwood University, Auston has spent his career developing strong client-partner relationships and has gained critical experience driving internal operation initiatives. In his current role, Auston formulates tailored proposals in Data Security & Compliance, Environmental Responsibility, Asset Value Recovery, and Professional Services. Outside of work, Auston is a movie enthusiast who is always looking for new recommendations.

Cailey Ryan-1
Marketing Manager

Cailey Ryan

Cailey Ryan serves as the Marketing Manager at Synetic. In her role, Cailey oversees marketing and branding objectives, collaborating with the Sales and Client Success team to drive Synetic's growth and create new opportunities.

Cailey Ryan serves as the Marketing Manager at Synetic. In her role, Cailey oversees marketing and branding objectives, collaborating with the Sales and Client Success team to drive Synetic's growth and create new opportunities. With a background in both B2B and B2C, she excels in lead and demand gen campaigns, social media marketing, and marketing analytics. Her proficiency in SEM and SEO project management, coupled with her expertise in HubSpot, enhances Synetic's strategic marketing initiatives. Outside of work, Cailey is an advocate for giving back, serving on the Emerging Leaders Board for Love Fund for Children in Kansas City. In her spare time, she enjoys reading, true crime podcasts, and quality moments with friends and family.

Downstream Sales

Justin Agness
Senior Product Sales Manager

Justin Agness

Justin Agness, Sr. Product Sales Manager at Synetic Technologies, is a Des Moines, IA native with a rich background in product sales, boasting 16 years of dedicated service with the company.

Before his tenure at Synetic, Justin displayed his leadership skills as a college baseball coach at Mount Mercy University. Drawn to Synetic by the prospect of working for a rapidly growing and reputable company, Justin witnessed the firm's expansion from 8 to over 100 employees since his initial joining. When it comes to IT Asset Management (ITAM) and IT Asset Disposition (ITAD), Justin understands the importance of data security in safeguarding a company's brand. A former college baseball player and coach, Justin continues to share his passion for sports by coaching his 12-year-old son's team and engaging in ice hockey in the men's league. In his spare time, Justin finds joy in family moments, attending his kids' sporting events, and taking leisurely walks with their dogs.

Finance & HR

Heidi Onka
Director of Finance

Heidi Onka

Heidi Onka, a native of Kansas City, serves as Synetic’s Director of Finance.

Heidi joined Synetic early on and managed the office as Synetic underwent rapid growth. With a background deeply rooted in financial management, she has become an increasingly integral part of the team. Heidi's connection with Synetic dates to her time in the Navy Reserves, where she met CEO Ron Helmer, laying the foundation for a longstanding professional collaboration. Her commitment to Synetic's success is underscored by her wealth of experience and adaptability in a dynamic business environment.

Wanda Jackson
Director of Human Resources

Wanda Jackson

Wanda Jackson brings over 30 years of expertise in Human Resources, primarily within the manufacturing and production sectors.

Wanda Jackson, Director of Human Resources at Synetic, brings over 30 years of expertise in Human Resources, primarily within the manufacturing and production sectors. Originally from Peculiar, MO, she holds a degree from Rockhurst University. Responsible for thought leadership and execution in HR procedures, she develops and administers practices supporting the company's growth and performance objectives. Wanda previously served as the VP of Human Resources in the printing industry and is also a SHRM - Senior Certified Professional (SHRM-SCP), demonstrating her proficiency in strategic HR management. Outside of work, Wanda enjoys playing golf, watching sports (especially college basketball and football, and cheering for the Chiefs), entertaining, and spending quality time with family and friends.