Meet the Team

Josh brings over 13 years of expertise as a Customer Success professional in the Restaurant, Retail, Healthcare, and Financial sectors. Known for his consultative approach and desire to build solutions for clients and team members, Josh leads efforts to enhance client relationships by fostering retention and driving robust growth initiatives. He leverages his experience to deliver data-driven recommendations to help clients optimize the value of their end-of-life assets and maintain the highest data security standards. Outside of work, Josh enjoys coaching soccer, teaching his kids how to cook, and enjoying coffee while spending time with his family.

He serves as the primary point of contact between clients and the company, conducting business partnership reviews, drafting service agreements, and ensuring the company exceeds our client’s service expectations. Shawn holds various industry certifications, including AWS Technical Professional and Business Professional, KnowBe4 Internet Security, Computer Security & Data Protection, and HubSpot Academy Frictionless Sales. Outside of work, Shawn enjoys spending time with his family at the parks, hiking in the woods, and traveling whenever possible.

Kris started his career with Gateway 2000 in 1993 and spent 24 years at Tyson Foods, Inc., where he managed and led various end-user support teams, projects, mergers, and divestitures for the last 17 years. Transitioning to Synetic Technologies in the Spring of 2021 to pursue a career in IT Asset Disposition (ITAD), Kris relies on building trust, fostering relationships, and delivering exceptional customer service to clients. When he’s not working, Kris enjoys spending time with his wife of 22 years and their two children and cheering on his beloved Nebraska Cornhuskers.

He specializes in Hardware Asset Management, touching each point in the full asset lifecycle. In his current role as Sr. Account Coordinator, Oren serves as a liaison between clients and the recovery team, coordinating asset pickups and managing logistics to meet customer needs. Oren’s experience as a former Synetic client gives him a unique perspective to our client’s needs, and he enjoys collaborating with clients to craft tailored solutions that exceed their expectations. In his spare time, he enjoys hanging out with his three sons, baking, reading, and spending time outdoors with his dog or brewing his own beer, which he’s been doing since 2011.

Prior to joining our team, Nathan's passion for exploring new places led him to Chicago, IL, where he served as a Business Development Manager before returning to his hometown and joining Synetic in January 2022. In his current role, Nathan oversees National and International projects for Synetic, ranging from California to New York to the UK to Japan. With additional sales experience in the Medicare industry and a background in retail, Nathan is dedicated to ensuring projects are executed flawlessly and with the highest levels of customer satisfaction. Outside of work, he finds joy in activities like golf, tennis, basketball, video games, and spending quality time with loved ones.

Originally from St. Joseph, MO, Jeff graduated from Missouri Western State University, where he obtained his degree in Business Management. In his current role as Vice President, Business Operations, he provides strategic leadership by overseeing the downstream sales team and reporting analysts and managing product scheduling through production processes. When he’s not actively providing support for the team, you’ll find Jeff indulging in his passions for audio engineering, woodworking, cooking, and spending time with his family.

With an extensive background in Telecom, Scott has spent the past 10+ years as a Reverse Logistics Manager, maximizing investment recovery value for obsolete network assets and fostering sustainable relationships with R2-certified partners to optimize resell values. Scott also prioritized corporate social responsibilities and zero landfill objectives throughout his tenure. Scott Thompson's EPA sustainability efforts won Sprint the Sustainable Material Management Electronics Challenge Award, achieving the highest "Gold Tier" recognition for five of six years from 2014 through 2019. His Reverse Logistics team's data collection made Sprint the exclusive wireless carrier to receive this accolade, showcasing exceptional leadership and innovation in electronics life-cycle sustainability. Scott and his family are passionate Oklahoma Sooner fans outside the professional arena, holding football season tickets for nearly 25 years. Family holds a significant place in Scott's heart, particularly emphasizing spending quality time with his grandchildren.

Starting in electrical contracting, Phillip's journey evolved from a warehouse position to Project Manager over ten years. Seeking new challenges, Phillip seamlessly transitioned into the IT sector, joining Apple as an Apple Certified Mac Technician. Over nearly five years, he played a crucial role in expanding Apple's footprint nationwide, contributing to the opening of new stores. The culture of innovation and commitment at Apple fueled Phillip's dedication to project success. After meeting a Synetic employee who was seeking help with AirPods, Phillip was recruited to join Synetic’s team to establish and develop the Apple Tech Center. Now the Director of Operations, he leads and drives operational success, overseeing team management, recovery, account coordination, project and vendor management, logistics, and facility operations. He is energized by technology's evolution and champions efforts to minimize its environmental impact, keeping technology out of landfills. A devoted father of three, Phillip enjoys time with family and cheering his kids on while attending their activities.

In his current role, he manages Apple-related services, directs company-wide repairs, and leads the professional services and device deployment divisions. Certified as an Apple Technician and Jamf Technician, Matt's commitment aligns with Synetic's high standards. Drawn by the opportunity to provide unique support in evolving technology, Matt enjoys the challenge of learning new things. In his spare time, Matt enjoys walks with his family, coffee on the porch, and has a profound love of soccer.

Joe Smysor, a Google Cloud Professional Administrator, serves as Director of Google Services at Synetic. Bringing over 15 years of technology experience, he supports K12 institutions and non-profit clients. Joe is an expert in executing Google Health and Security Audits, providing unmatched Google Premium Support, Managed Services, and related training. Driven by a passion for education inherited from his parents, Joe empowers educators and learners through technology. His expertise is recognized through his leadership of the 2023 Google for Education Product Training webinar series and his team's 2024 Google for Education Partner Training Leadership award. Outside of work, Joe enjoys spending time with his wife and two kids and hitting the golf course.

Amy brings 20+ years of transformative leadership in learning technology and digital infrastructure to her role as Vice President of Sales, K-12 Practice Leader. Her visionary initiatives include achieving $1M in gross sales through a go-to-market vision and propelling an Edtech startup from zero to an $8M valuation within two years in the Google ecosystem. Amy, a CETL-certified professional, has been instrumental in advancing instructional technology in K-12 education, leading large-scale implementations and infrastructure upgrades. Outside of the office, Amy has a passion for outdoor activities and gardening.

Luke Messer has over 25 years of experience in technology sales, primarily in the network and data center space. Originally from Kansas City, he graduated from the University of Missouri-Columbia. Previously a Strategic Account Manager for Spectrum Enterprise, Luke managed 25 named accounts in the Midwest. In his current role as Strategic Account Executive at Synetic, he focuses on upstream sales, leveraging his strategic and analytical expertise to consistently exceed revenue goals. Known for significant account penetration and revenue growth, Luke has built revenue through agreements for cloud, hosting, network, collocation, and professional services. Outside of work, he enjoys family time, fishing, hunting, home improvement projects, and cheering on the Chiefs.

Auston is originally from Northern Michigan and prior to joining our team at Synetic Technologies, he played a key role at Cerner (Now Oracle Health), delivering consumer facing solutions in Population Health and driving new business development for CommunityWorks. Leveraging his International Business degree from Northwood University, Auston has spent his career developing strong client-partner relationships and has gained critical experience driving internal operation initiatives. In his current role, Auston formulates tailored proposals in Data Security & Compliance, Environmental Responsibility, Asset Value Recovery, and Professional Services. Outside of work, Auston is a movie enthusiast who is always looking for new recommendations.

Cailey Ryan serves as the Marketing Manager at Synetic. In her role, Cailey oversees marketing and branding objectives, collaborating with the Sales and Client Success team to drive Synetic's growth and create new opportunities. With a background in both B2B and B2C, she excels in lead and demand gen campaigns, social media marketing, and marketing analytics. Her proficiency in SEM and SEO project management, coupled with her expertise in HubSpot, enhances Synetic's strategic marketing initiatives. Outside of work, Cailey is an advocate for giving back, serving on the Emerging Leaders Board for Love Fund for Children in Kansas City. In her spare time, she enjoys reading, true crime podcasts, and quality moments with friends and family.

Troy brings over 20 years of sales and leadership expertise in the IT industry to his role as VP Sales & Business Development at Synetic Technologies. A Dallas native, Troy previously led Global Sales at Verizon New Business Incubation, where he specialized in emerging technologies. Throughout his career, he has developed strategic partnerships across critical infrastructure, data centers, cloud, and communication services. At Synetic, Troy focuses on driving regional growth in the DFW and North Texas markets, helping businesses find secure and certified ITAD/ITAM solutions. Outside of work, he enjoys traveling to scenic destinations, cooking and grilling, sports, and diving into a good book.

Before his tenure at Synetic, Justin displayed his leadership skills as a college baseball coach at Mount Mercy University. Drawn to Synetic by the prospect of working for a rapidly growing and reputable company, Justin witnessed the firm's expansion from 8 to over 100 employees since his initial joining. When it comes to IT Asset Management (ITAM) and IT Asset Disposition (ITAD), Justin understands the importance of data security in safeguarding a company's brand. A former college baseball player and coach, Justin continues to share his passion for sports by coaching his 12-year-old son's team and engaging in ice hockey in the men's league. In his spare time, Justin finds joy in family moments, attending his kids' sporting events, and taking leisurely walks with their dogs.

Wanda Jackson, Director of Human Resources at Synetic, brings over 30 years of expertise in Human Resources, primarily within the manufacturing and production sectors. Originally from Peculiar, MO, she holds a degree from Rockhurst University. Responsible for thought leadership and execution in HR procedures, she develops and administers practices supporting the company's growth and performance objectives. Wanda previously served as the VP of Human Resources in the printing industry and is also a SHRM - Senior Certified Professional (SHRM-SCP), demonstrating her proficiency in strategic HR management. Outside of work, Wanda enjoys playing golf, watching sports (especially college basketball and football, and cheering for the Chiefs), entertaining, and spending quality time with family and friends.

Leslie Glandon brings over two decades of accounting expertise to Synetic Technologies, with a diverse background spanning the manufacturing, wholesale, and retail industries. A Washington, D.C. native and George Mason University graduate, Leslie now serves as Accounting Manager at Synetic, where she oversees the company’s financials, cash flow management, and process improvements. Since joining the team, she has played a key role in upgrading the accounting software, further enhancing operational efficiency. Outside of work, Leslie enjoys taking family hiking trips, crafting and baking with her kids. She is also a passionate fan of all things Disney.